Refund Policy
Last updated: 3/29/2026
At Singing Asura, each item is made to order. Because of this, we do not accept returns or exchanges for reasons such as incorrect sizing, change of mind, or personal preference.
1. Eligibility for Refunds or Replacements
We only offer refunds or replacements if:
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The item arrives damaged
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The item is defective
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You receive the wrong item
2. Reporting an Issue
If you experience any of the above issues, you must contact us within 7 days of receiving your order.
Please include:
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Your order number
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A description of the issue
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Clear photos showing the problem
Without photo evidence, we may not be able to process your request.
3. Resolution
Once your request is reviewed and approved, we will offer one of the following:
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A replacement item at no additional cost
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A refund to your original payment method
We reserve the right to determine the appropriate resolution based on the situation.
4. Non-Returnable Items
Because all products are made to order, we do not accept returns or refunds for:
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Incorrect size selection
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Change of mind
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Minor variations in color or print placement
Please review product details carefully before placing your order.
5. Order Issues & Delivery Problems
We are not responsible for issues caused by:
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Incorrect shipping information provided at checkout
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Packages marked as delivered by the carrier
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Delays caused by shipping carriers or customs
If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.
6. Fulfillment
All products are produced and shipped through our fulfillment partner, Printify. We work closely with them to resolve any verified issues.
7. Contact Us
If you have any questions or need assistance, please contact us at: